Refund policy

Return & Exchange Policy

At Gracia, all sales are final. We do not offer returns, exchanges, or refunds once an order has been placed and delivered.

We request our customers to carefully review product details, size information, and images before making a purchase.

Damaged or Incorrect Items

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery at graciayour@gmail.com with clear photos and your order details.

After reviewing the issue, we will assist you with a suitable resolution.

Non-Returnable Items

All items sold on our website are non-returnable and non-exchangeable. This includes:

• Sale items
• Gift cards
• Personal use products

Order Cancellation

Orders once placed cannot be cancelled or modified.

Contact Us

For any questions or concerns, feel free to reach out at:
graciayour@gmail.com