Shipping policy
Shipping Policy
At Gracia, we aim to deliver your orders quickly and safely.
Order Processing
All orders are processed within 1–3 business days after confirmation. Orders are not processed or shipped on Sundays or public holidays.
Once your order is shipped, you will receive a confirmation email with tracking details.
Shipping Time
Delivery timelines may vary depending on your location:
- Within India: 3–7 business days
- Remote areas may take slightly longer
Please note that delivery times are estimates and may be affected by external factors such as courier delays or unforeseen circumstances.
Shipping Charges
Shipping charges (if applicable) will be calculated and displayed at checkout.
Order Tracking
Once your order is dispatched, you will receive tracking details via email so you can monitor your shipment.
Incorrect Address
Please ensure that your shipping address is accurate. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
Delivery Issues
If your order is delayed, lost, or marked as delivered but not received, please contact us at graciayour@gmail.com within 48 hours, and we will assist you.
Important Note
As per our store policy, all orders are final. We do not offer returns or exchanges once the product is delivered.